Manager

Job Description

Limitless Axes & Ales is looking for a talented manager to join our team in our new Pleasanton location (no axe throwing experience needed). Located in Valley Plaza, we are a high volume entertainment facility specializing in competitive indoor axe throwing.

• Bar and restaurant management experience required
• Preferred but not required: Experience with ADP, Deputy, Bookeo, or other comparable software in employee scheduling, processing payroll, and customer scheduling software
• Required: Food safety certification (able to earn upon hire)
• Required TIPS certification (able to earn upon hire)
• Must be available nights/weekends, holidays
• Opportunity to advance or expand in a career with company growth

Duties and Responsibilities

• Maintain a positive, guest-centered culture
• Supervise concierge, bar area, and Axeperts
• Responsible for creating and enforcing employee schedule
• Responsible for submitting and checking payroll for accuracy
• Maintain appearance, functionality, and safety of entire premises
• Responsible for maintaining inventory and ordering supplies as needed in a timely manner
• Complete administrative paperwork (including but not limited to opening/closing procedure, cash handling) as directed
• Ensure compliance with licensing, health, hygiene and safety standards & guidelines (must acquire NY Food Protection Certification)
• Ensure compliance with bar guidelines and local laws (must acquire NYATAP or TIPS certification)
• Communicate with upper management and team members through consistent daily interactions and pre-shift meetings
• Recruit, train, and develop top notch team members
• Conduct periodic reviews for hourly employees focused on performance and development
• Understanding of P&L reports, budgets
• Ability to resolve conflicts in a professional manner
• Ensure the best possible guest experience for private and corporate events, including set up and clean-up
• Other tasks as assigned

Candidate Qualifications

• 1+ years bar or restaurant management, or full service guest experience preferred
• High volume guest experience or equivalent
• 1+ years of college preferred
• Good communication, interpersonal and problem solving skills
• Approachable, trustworthy, flexible, honest and high integrity a must
• Ability to use smartphones, tablets, and learn new software
• Attention to detail, well organized with ability to multi-task

Physical Requirements

• Must stand for entirety of shift
• Must be able to lift at least 30 pounds
• Must have full range of motion of arms and hands to reach, grasp, and place

Position Type and Expected Hours of Work

• Part-Time / Full-Time Available – FLEXIBILITY with scheduling days/hours a plus! Weekends a must! NO EXPERIENCE REQUIRED! We will provide all the techniques and knowledge you need to make every Limitless Axe Lounge, Inc. guest a truly kick axe experience.

Essential Functions

• Captivate guests by providing an enthusiastic experience.Upholding our safety protocols to ensure staff and guests’ continued safety.
• Oversee the matches and games between guests and keep score throughout.
• Quality control of facilities, ranges, and equipment.
• Serving drinks/food to our guests.
• Venue cleaning and janitorial duties as assigned. Fully and safely teach throwing/curling to all guests.